Entertainment One

  • VMware/Systems Analyst

    Job Locations CA-ON-Toronto
    Posted Date 1 week ago(2/12/2020 12:53 PM)
    # of Openings
    Information Technology
    Permanent Full-Time
  • About Entertainment One

    Entertainment One Ltd. (eOne) is a talent-driven independent studio that specializes in the development, acquisition, production, financing, distribution and sales of entertainment content. As part of global play and entertainment company Hasbro (NASDAQ: HAS), eOne's expertise spans across film, television and music production and sales; family programming, merchandising and licensing; digital content; and live entertainment. Through its extensive reach and scale, and a deep commitment to high-quality entertainment, eOne unlocks the power and value of creativity.


    eOne brings to market both original and existing content, sourcing IP from Hasbro’s portfolio of 1500+ brands, and through a diversified network of creative partners and eOne companies including: international feature film distribution company Sierra/Affinity; Amblin Partners with DreamWorks Studios, Participant Media, and Reliance Entertainment; Makeready with Brad Weston; unscripted television production companies Renegade 83, Daisybeck, Blackfin and Whizz Kid Entertainment; live entertainment leaders Round Room Live; world-class music companies Audio Network, Dualtone Music Group and Last Gang; and award-winning emerging content and technology studio Secret Location.

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    Position Summary

    Multi-skilled IT professional with hands-on and diversified background to support infrastructure operations and delivery of IT projects in a large global enterprise setting. Technology skills required include VMware, Microsoft Windows Server, SCCM and Active Directory.  Experience supporting Azure cloud workloads is also desired.  Ability to troubleshoot, diagnose, resolve hardware and software issues. Solid knowledge of TCP/IP and related campus area network services. Should be motivated, willing to learn new skills and work within a team to accomplish business objectives, while striving to maintain high availability and performance standards.


    Working within the core IT infrastructure team, the VMware/Systems Analyst is responsible for effective installation, configuration, operations, monitoring and maintenance of Data Centre equipment and software platforms. The successful candidate will support enterprise infrastructure hardware, underlying operating systems and applications, ensuring their related configuration, monitoring and support procedures meet the organization’s SLA and ITSM goals. Must be available for emergency calls and after-hours support.


    • Provide expert operational support and assistance to remote site administrators
    • Problem Management, incident troubleshooting and escalation
    • Technical documentation creation and maintenance
    • Ensure an exceptional client experience and operational performance
    • Proactive system health checks, security logs and capacity monitoring
    • Server security updates, vulnerability management, malware protection and threat management
    • Work with team members and across other IT teams to assist in selecting, deploying, upgrading and managing Data Centre infrastructure, including authentication and management services, enterprise application integration and cloud solutions
    • Review and assess the technology and methodology to continuously improve management, security and monitoring of virtualized servers and applications
    • Ongoing professional development, education, and certification advancement

    Knowledge & Experience

    Skills & Experience

    Knowledge of Data Centre infrastructure and security practices, enterprise storage and virtualization platforms, including:

    • VMware ESXi/vCenter/vRealize 6.x Operations and best practice methodology
    • Windows Server 2012/2016, Active Directory (DNS, GPO, ADFS and SCCM)
    • Networking (NIC Teaming, layer-2 and layer-3 IP troubleshooting)
    • Enterprise SAN (fibre channel, iSCSI) and NAS solutions
    • Systems Operations and Monitoring
    • PowerShell scripting, Power BI desktop
    • Data Backup and Replication, Disaster Recovery
    • Azure Compute and Storage, Azure Site Recovery (desired)
    • Solution driven with proven troubleshooting and problem-solving skills



    • University Degree and/or related Technical Diplomas are preferred
    • Active VMware certification (VCP-DCV)
    • Microsoft Windows Server certification (MCSE, SCCM administration) - desired


     Required Experience

    • 3+ years supporting enterprise server/storage virtualization
    • 7+ years experience in IT, Windows Server operations and troubleshooting in a similar role supporting an enterprise or large Data Center environment


     Physical Requirements

    • Ability to work 8-hours daily in a highly focused, results-driven, and potentially stressful environment. Be available for on-call support after hours.


    Travel Requirements:

    • Employee may need to travel to other Entertainment One/Hasbro locations within Canada, USA and abroad on occasion.


    What you’ll be a part of:

    ·       Taking care: competitive health and dental coverage

    ·       Investing in your future: local defined contribution pension plans

    ·       Break time: free snacks, winter holiday office closures, reduced hours in summer

    ·       Party time: office bar carts, after work drinks, holiday and summer parties, and sometimes just because

    ·       Be inspired: regular film screenings, concerts, and opportunity to get involved in industry events

    ·       The office: modern facilities, in house screening rooms, more snacks, and swag

    ·       Build a better world: transcend entertainment to our corporate social responsibility activities. Plan a social event. Promote healthy lifestyles. Go green. Give back.

    ·       Grow: develop your career and shape your future


    We thank everyone for their interest but only those candidates selected for an interview will be contacted. 


    Entertainment One is an equal opportunity employer that is committed to providing accommodations for persons with disabilities, and supporting diversity and inclusion within our work environment.  If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process