Entertainment One

  • VMware Analyst

    Job Locations CA-ON-Toronto
    Posted Date 1 month ago(7/15/2018 10:24 PM)
    # of Openings
    Information Technology
    Permanent Full-Time
  • About Entertainment One

    Entertainment One (“eOne”) is a publicly-traded global entertainment company.  eOne’s diversified expertise spans across film, television and music production and sales, family programming, merchandising and licensing, and digital content. Through its global reach and expansive scale, powered by deep local market knowledge, the Company delivers the best content to the world.


    Based in Toronto, Canada, eOne was founded in 1973 as retail music distributor Records on Wheels. By 2003 the company had expanded into film, television and family content production and distribution. The company became a constituent of the London Stock Exchange’s FTSE 250 Index in 2013.


    Entertainment One’s robust network now includes the film and television studio The Mark Gordon Company; content creation venture Amblin Partners with Steven Spielberg, DreamWorks Studios, Participant Media, Reliance Entertainment, Alibaba Pictures and Universal Filmed Entertainment; the newly-launched MAKEREADY with Brad Weston; leading feature film production and global sales company, Sierra Pictures; unscripted television production company Renegade 83; world-class music labels Dualtone Music Group and Last Gang; and award-winning digital agency, Secret Location.


    With offices across North America, Latin America, the U.K., Europe, Asia and Australia, the company has an expansive global footprint of original development, acquisition, production, financing, distribution and sales of must-have entertainment content.


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    Position Summary

    Multi-skilled IT professional with hands-on experience in support and delivery of IT projects.  Must-have skills include VMWare, networking, Windows Server, and Active Directory experience.  This role requires the ability to troubleshoot, diagnose, and resolve hardware and software issues.  Solid knowledge of TCP/IP networking & related network services.  The individual should be motivated, willing to learn new skills and work within a team to accomplish organizational goals.


    Working within the eOne IT Infrastructure Team, the VMware Analyst is responsible for effective monitoring, installation, configuration, operation, and maintenance of systems, hardware and software related infrastructure.  The successful candidate will ensure that system hardware, operating systems, application software and related procedures are well maintained, enabling staff to work without technical disruption.  After hours on-call support is a requirement of this role.


    Additional responsibilities include:


    • Problem Management & Escalation
    • Technical documentation creation and maintenance
    • Ensure an exceptional client experience
    • System Health Checks & Reports
    • Execution of DR testing and resolution of any areas of improvement identified
    • Be available to assist teams across multi sites 24/7
    • Ongoing professional development, education, and certification advancement
    • Provide expert technical support & assistance to remote sites administrators

    Key Competencies

    Knowledge of Data Centre, Cisco networks, firewalls, security practices, storage and virtualization platforms.


    • VMware vSphere
    • Windows Server 2008/2012
    • Server maintenance
    • Network (LAN, WLAN and WAN)
    • SAN, NAS and Storage
    • Network Monitoring and Operations
    • Office 365 Administration an asset
    • Cloud Solutions and/or Managed Service Provider experience is an asset




    • University Degree and/or related Technical Diplomas are strongly encouraged
    • Current VMware certification
    • Microsoft certification
    • 2+ years’ virtualization solution & support
    • 4+ years’ experience in IT; with server, network management and troubleshooting

    Location:  This role will require travel between Toronto and Brampton locations



    What you’ll be a part of:

    • Taking care: competitive health and dental coverage
    • Investing in your future: employee stock option purchase plan, and local defined contribution pension plans
    • Break time: free snacks, winter holiday office closures, reduced hours in summer
    • Party time: office bar carts, after work drinks, holiday and summer parties, and sometimes just because
    • Be inspired: regular film screenings, concerts, and opportunity to get involved in industry events
    • The office: modern facilities, in house screening rooms, more snacks, and swag
    • Build a better world: transcend entertainment to our corporate social responsibility activities. Plan a social event. Promote healthy lifestyles. Go green. Give back.
    • Grow: develop your career and shape your future


    We thank everyone for their interest but only those candidates selected for an interview will be contacted.


    Entertainment One is an equal opportunity employer that is committed to providing accommodations for persons with disabilities, and supporting diversity and inclusion within our work environment.  If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process.